Information You Provide Directly

Creating an account requires basic details like your name, email address, and chosen password. As you build your learner profile, you might add optional information such as educational background, career goals, or areas of interest. These details help us tailor course recommendations and connect you with relevant learning communities.

• Account credentials include your username, email address, and encrypted password that allow secure access to your learning dashboard. We also collect profile information you choose to share, such as your photo, bio, or professional background.
• Payment information gets processed when you enroll in paid courses or subscribe to premium features. While we collect billing addresses and transaction details, credit card data is handled securely through our payment processors.
• Communication data encompasses messages you send through our platform, including questions to instructors, forum posts, peer discussions, and support tickets. This helps us maintain quality interactions and resolve issues efficiently.
• Course content submissions consist of assignments, quizzes, project files, and any materials you upload as part of your coursework. These submissions form part of your educational record and help instructors assess your progress.

Automatically Collected Data

Your interactions with Brayloova generate technical and usage data that helps us understand how learners engage with courses. This automatic collection happens in the background and includes details about your device, browsing patterns, and learning behaviors. We analyze this information to improve course delivery and platform performance.

• Learning activity data tracks which courses you browse, enroll in, and complete, along with video watch times, quiz attempts, and assignment submissions. This creates a comprehensive picture of your educational journey and helps us suggest relevant next steps.
• Technical information includes your IP address, browser type, operating system, device identifiers, and connection details. We use this data to ensure compatibility across devices and troubleshoot technical issues you might encounter.
• Cookies and similar technologies store small pieces of data on your device to remember your preferences, maintain login sessions, and analyze site traffic patterns. You can control cookie settings through your browser, though some features may not work properly without them.

Core Platform Operations

• Account management and authentication ensures you can securely access your courses and learning materials. We verify your identity during login, manage your subscription status, and maintain your course enrollment records so everything stays organized.
• Course delivery and progress tracking allows us to present video lectures, reading materials, and interactive exercises in the right sequence. We record your completion status, quiz scores, and certificate achievements so you can pick up exactly where you left off.
• Communication and support enables us to send course announcements, respond to your questions, and notify you about platform updates. This includes instructor feedback on assignments and technical support when you need help navigating the platform.
• Payment processing and billing handles transactions for paid courses, manages subscription renewals, and generates receipts for your records. We keep financial data secure while ensuring smooth enrollment in premium content.

Service Enhancement and Personalization

Your learning patterns help us create a more intuitive and effective educational experience. We analyze how students interact with different course formats, which topics generate the most engagement, and where learners commonly struggle. This insight drives improvements that benefit the entire community.

• Personalized recommendations suggest courses aligned with your interests, skill level, and learning goals. Our algorithms consider your completed courses, browsing history, and expressed preferences to surface content that matches your educational journey.
• Platform performance analysis identifies technical bottlenecks, loading speed issues, and compatibility problems across different devices. We monitor system health to ensure reliable access to your courses whenever you're ready to learn.
• Content quality improvement examines student feedback, completion rates, and assessment results to help instructors refine their teaching materials. This continuous improvement cycle ensures courses remain relevant and effective.

• Analytics platforms like Google Analytics track website traffic patterns, user engagement metrics, and conversion rates. These tools help us understand which courses attract interest, where students drop off, and how to improve navigation. The data gets anonymized and aggregated for analysis.
• Payment processors handle sensitive financial transactions securely. When you purchase a course, your payment information goes directly to these processors without passing through our servers, meeting strict PCI compliance standards for credit card data.
• Content delivery networks distribute video lectures and course materials efficiently across global servers. This ensures fast loading times regardless of your location, though it means your IP address and access patterns are logged by these CDN providers.
• Email service providers send course notifications, password resets, and promotional messages. They process your email address and track basic engagement like open rates and click-throughs to help us refine our communications.
• Learning management integrations connect with external tools that instructors might use for specialized content—think coding environments, design software, or collaboration platforms. Each integration has its own privacy terms you should review.
• Social media plugins enable sharing achievements or course completions with your networks. These buttons from Facebook, LinkedIn, or Twitter may track your browsing even if you don't click them, following each platform's data policies.

Technical Security Measures

Our infrastructure employs industry-standard encryption for data in transit and at rest. When you log in, SSL/TLS protocols secure the connection between your device and our servers. Stored passwords get hashed using strong algorithms, meaning even we can't view your actual password. Database access is restricted and monitored, with firewalls preventing unauthorized network intrusions.

• Encryption protocols protect your data whether it's traveling across the internet or sitting in our databases. We use 256-bit encryption standards and regularly update our security certificates to maintain protection against evolving threats.
• Access controls ensure only authorized personnel can view sensitive information, and even then, access is limited to what's necessary for their specific role. Multi-factor authentication protects administrative accounts from unauthorized access.
• Regular security audits examine our systems for vulnerabilities before attackers can exploit them. We conduct penetration testing, code reviews, and compliance assessments to identify and fix potential weaknesses proactively.

Organizational Safeguards

Technology alone isn't enough. Our team receives ongoing privacy and security training to recognize phishing attempts, handle data responsibly, and follow proper protocols. We maintain strict policies about data access, retention, and deletion. And when we work with vendors, contracts require them to maintain similar security standards.